Modern businesses need to be quick to respond to ever-changing market conditions in order to achieve success and maintain a competitive edge. The smoother and better managed the response is, the better off the business is in all aspects. Furthermore, in order for the consumer to recognize your brand and prefer it over others, businesses must ensure that every single process they employ revolves around the customer. However, designing customer-centric processes and adapting them constantly to market conditions can be a complex and daunting task. Fortunately, BPM software makes it significantly easier and more intuitive to do so.
What Is BPM Software?
Businesses of different shapes and sizes employ people who perform tasks. These tasks are usually part of a process that results in a specific outcome. For example, when a business needs to restock its warehouses, there is usually a process that determines which items are needed, how many of them are needed and how long they might last. That process also defines the people that are responsible for making all this happen. It may also have a certain time frame within which it needs to be completed, what happens if it isn’t completed on time along with many other variables and scenarios that this process needs to manage. Different processes handle different tasks and outcomes.
Simple put, Business Process Management Software (or BPM Software for short) is software that allows businesses to design, deploy, update and enforce processes across organizations. With the help of BPM software, business managers and decision makers are able to model new and existing business processes with ease and intuition, as well as enforce them and monitor their performance at the click of a button. Over time, decision makers will be able to monitor each action within a process, find inconsistencies and suggest ways to improve them on the fly.
In fact, these BPM systems consolidate and integrate organizational structure, regulations, methodology and policies in a unified platform to better serve an organization’s goals and overall strategy.
Additionally, modern BPM software platforms come packaged with pre-defined process templates that embody the best practices and industry standards in the most common processes across different industry segments. A lot of the time and effort that goes into designing, implementing and optimizing processes can thus be drastically reduced, thus increasing efficiency, reducing complexity and lowering learning curves. After all, there is no need to re-invent the wheel if someone else has already done it for you.
The Top 5 BPM Software Solutions
Without further ado, here they are the top BPM platforms for 2017:
Bpm’online is arguably the leading BPM platform available in the market today. It boasts a solid and comprehensive family of tightly integrated products that span an organization’s sales, service and marketing operations. At the heart of all these modules is a powerful and intuitive BPM engine that allows organizations to tailor the solution to their individual processes, while benefiting from an extensive library of pre-defined process templates for various industry segments. Bpm’online boasts a solid portfolio of Fortune 500 clients with access to the vendor’s world-class round the clock service. Various 3rd party integrations are supported including various analog and IP telephony platforms, the most widely used email servers, social media plugins and many of the leading business intelligence tools for analysis. The bottom line? Bpm’online’s offering offers amazing ROI and is a no nonsense, hassle free and user friendly platform suited for any business for any size looking for a serious competitive edge in today’s crowded marketplace.
Adonis BPM by BOC Information Technologies AG is a robust open source BPM tool that offers good standard BPM functionality, including process design and documentation, deployment and monitoring. Process optimization is supported with version control and workflow tagging. This is a purely cloud based platform and its various features are accessible by most modern browsers. 3rd party integrations are established with its open API library for various scenarios. Process analysis and KPIs can be monitored by integration with 3rd party open source BI tools.
BP Logix Process Director
BP Logix Process Director is a BPM solution geared towards regulatory-minded organizations with strict compliance requirements, such as healthcare, finance and government entities. Its tools and features heavily focus on BPM compliance as well as standard workflow management capabilities. User and data validation and security is also heavily present in this solution, such as electronic signatures, data validation within form builders and standard two factor authentication. This solution is available as both on-premise and cloud based deployments.
Canea Process is a powerful solution for modeling and sharing business processes. While not technically a BPM product in the traditional sense, Canea is a part of a family of products known as Canea One that together form a formidable contender in this list. Canea Process boasts one of the simplest and friendliest graphical interfaces in this roundup, in addition to a powerful process modeler that allows everyone the same ‘big picture’ view of all of an organization’s process set. This makes cross-organizational process optimization seamless. Together with the rest of the modules such as Canea Workflow and Canea Project Management, powerful features are at your disposal for a complete BPM solution.
The final contender in this roundup is Sensus BPM Software. This is a general purpose, feature-rich and scalable BPM solution that provides robust cross-organizational BPM capabilities. Its sizable feature set include workflow documentation, dynamic role to task mapping, swimlane visualization, process modeling, version control, process library management and much more. This platform scales well within organizations of different sizes. Sensus is available for both cloud and on-premise deployments.