5 CRM Solutions Designed To Help Your Business Increase Profits

CRM Solutions

CRM software is all about recording and maintaining institutional knowledge about customers from contact details up to purchasing behavior and history of interactions. A failure to keep every bit of customer information is fraught with lost opportunities, foregone income and utmost dissatisfaction with your brand. Hence, the essence of CRM products is undeniable. Still, it is very difficult to find the best solution as the modern CRM market offers over 200 tools.

Turning a prospect into a loyal patron and the automation of customer-facing processes are what a professional CRM suite is supposed to be capable of. For this, a fine customer relationship management program must serve a large scale of business needs across all departments and meet the following requirements:

  • Sales process automation
  • Contact and account management
  • Data analysis and insights
  • Custom reports
  • Social media features and social engagement measuring
  • Opportunity and pipeline management
  • Customer care tools
  • Prospects tracking
  • Unified database
  • Integration and mobility
  • Partner relationship management

A properly chosen CRM system can help organizations dramatically improve their teams’ collaboration and efficiency, build target marketing campaigns with a high conversion rate, detect prospects for up- and cross-selling, evaluate clients’ satisfaction, keep an eye on what consumers say about the company in the social networks and use the customer data to develop more personalized offerings. If a CRM product can address all these business concerns, a company is sure to boost overall productivity and, eventually, increase revenues. The only thing left is to select a decent CRM system.

Bpm’online CRM

Bpm’online CRM

Best-in-class cloud CRM solution, bpm’online is committed to making your business more profitable and competitive by providing an opportunity to align sales, marketing, and customer care processes on a single platform. This cutting-edge process-driven CRM software is the game-changing solution that incorporates customer relationships with business process management.

Such a revolutionary approach to CRM enables bpm’online users design and automate mission-critical processes, view customers from different angles, supervise promotion activities, monitor employees’ performance, deliver multichannel customer support and make more accurate data-based sales forecasts. What sets bpm’online apart from other CRM vendors is that it provides a truly rich functionality to manage every aspect of cooperation with both existing and to-be customers and bring sales and marketing initiatives under one roof:

  • Business process engine
  • Change management
  • Contact center
  • Customer database management and segmentation
  • Document management
  • Email marketing
  • Event management
  • Incident management
  • Knowledge management
  • Lead management
  • Mobile app
  • Multichannel communication
  • Opportunity management
  • Orders and invoices
  • Other services synchronization and integration
  • Product/service portfolio
  • Productivity tools
  • Project management
  • Reporting and analytics
  • Sales force automation
  • System designer/custom fields

BigContacts CRM

BigContacts CRM

BigContacts is a right choice for small to mid-sized companies looking for a flexible yet affordable online CRM solution. A full-featured lead-to-revenue tool, BigContacts allows for managing a complete customer journey, tracking contacts, calendars and tasks, capturing and keeping all conversations with clients/partners in a centralized database, sending automatic event-triggered notifications and alerts to stakeholders, putting emails on the autopilot and getting real-time sales reports. Such powerful CRM software provides the next modules:

  • Contact management
  • Email marketing
  • Landing page creation
  • Mobile CRM
  • Opportunity management
  • Reports and dashboards
  • Shared calendar
  • Social media
  • Task management

Infusionsoft CRM

Infusionsoft CRM

Infusionsoft is considered the one of the best CRM solutions for small and medium organizations of any type as it helps companies stay organized as the business grows. Infusionsoft is capable of centralizing customer interactions in a single place, streamlining daily workflows, capturing new leads and managing payment procedures. A user-friendly interface and smooth integration with other apps and services add points to the Infusionsoft’s popularity. This software comes with:

  • Contact management and customer tracking
  • Data management
  • Segmentation
  • Calendar and task management
  • Lead scoring
  • Mobile application
  • Report builder
  • Billing/invoicing
  • Inventory management

LeadMaster CRM

LeadMaster CRM

Yet another effective tool to drive your business to success, LeadMaster can help commercial organizations manage contacts, automate marketing activities and convert leads. Good for all business sectors, this cloud-based CRM solution also provides smart virtual call center features to give companies more opportunities for marketing and selling. To ensure a quick return on investments, LeadMaster has the following capabilities:

  • Analytics and customer reporting
  • Collaboration panel
  • Email marketing
  • Lead lifecycle management
  • Queue management
  • Sales management
  • Workflow automation

LeadSquared CRM

LeadSquared CRM

Simple but multifunctional LeadSquared CRM enables its users to generate real and measurable business outcomes by providing everything sales professionals need for the successful lead generation. This online CRM solution can address many business challenges including landing page creation, leads identification and nurturing, marketing campaigns tracking and sales funnel automation. To help companies win more sales, LeadSquared CRM offers:

  • Conversion analytics
  • Email and drip marketing
  • Dashboards
  • Lead management
  • Landing page templates
  • Automatic notifications
  • Social sites integration
  • Sales automation and tracking
  • Mobile CRM

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