Today’s business managers and analysts place a higher priority on investing into a good business process designer due to an increasing need of companies to document, streamline, and automate their customer-facing business procedures. Business owners fully understand that their business cannot be successfully operated without well-managed and continuously improved processes, which are essential in a smooth cooperation of the staff as they ensure consistency of the workflow and help teams in achieving a shared goal.
Any business process is understood as a flow of logically related steps, the sequence of which delivers something valuable to customers, for example, services, products, or information. Processes describe the way by which companies provide value to the targeted customers. For instance, customer invoicing is a standard business process.
A business process designer is a powerful digital tool that enables an enterprise to understand and define business activities that can ensure a company’s function. Such a designer is a part of a business process management program that is used for creating effective business operations that satisfy customer needs and support sustainable growth and development. When processes are well designed and thoroughly monitored, they can improve organizational performance and deliver greater efficiency.
The finest visual business process designer like bpm’online addresses the key business challenges:
- process integration and optimization
- cost reduction
- creation of new business opportunities
- customer relationship management
- analysis and improvement of overall performance
- knowledge and human resources management
- supply chain management
In other words, a business process designer is an essential component of a sophisticated BPM software, which serves numerous business activities.
What can a business process designer do?
The smart business process management software presents a modeling workshop, using which the participants can map, discover, simulate, analyze, edit, and improve critical business operations. BPM tools allow for developing a graphical workflow diagram of a process and building its detailed textual description together with definable variables, data elements, and process and performance efficiency indexes. Once a process is designed, its gets ready for publication and collaboration throughout a company.
An advanced BPM designer features the following capabilities:
- Business process modeler that contributes to visual designing and editing the instances of business activities in an intuitive, drag-n-drop manner. On-premise and online BPM solutions let you to automatically schedule, save, and store the process templates in the library for quick and easy reuse.
- Rule engine embedded into advanced BPM software, such as bpm’online, makes it possible to change or add corporate logic (statements and policies) within a particular process.
- Customer management software functionality, including a customer database, sales pipeline, multichannel communication, lead management.
- Execution log delivers customizable dashboards and real-time reports that provide full visibility into how the processes and its owners are performing. These insights can also be used for the further analysis.
- Document editor to build different types of documents within a process like contracts, confirmations, approvals, requests, invoices, and so on. These documents can be tied with activities to be automatically generated while a process proceeds from one stage to another.
Obviously, a business process designer provides a holistic view of what an organization does and how the workload flows across diverse activities. A system like BPM online allows the users to assign tasks, actions, and roles within the operations and focus attention on a company’s ultimate goal – to meet customer demands in the most cost-effective way. Also, the designer brings transparency to the entire business based on the KPIs, which estimate individual and corporate performance. Leveraging these flows of information and activities, enterprises become able to:
- keep up with changes on the market,
- develop new company strategies,
- minimize disruptions,
- utilize resources more efficiently,
- complete regulatory compliance,
- identify process bottlenecks and inefficiencies.