Probably there is no such enterprise owner or a company leader who has never heard about a BPM system – the powerful software that improves business performance outcomes through managing critical business processes. By viewing a business as a set of tasks and workflows, the finest business process management platform provides the tools for business processes automation and continual improvement. Thus, BPM is all about quality and efficiency – the two critical components of a successful competition in the market.
The hunt for a good BPM program, as well as for any other product, starts with one single question: How much does it cost?
The answer is not that simple as BPM prices depend on several things:
- Features and services that a BPM vendor offers;
- Vendor support and maintenance;
- Type of deployment (on-premise, cloud, mobile);
- Integration with other systems;
- Workflow process complexity;
- Type and size of an enterprise;
- The level of a BPM suite customization.
Obviously, the final BPM prices will vary, but you still want to know the ballpark figure for BPM products, right? The traditional business process software may cost from $200,000 to $400,000 and even more. It is truly shocking, but things can’t be all that bad. There is the vendor that offers budget-friendly prices for a full-featured BPM CRM package – the bpm’online developer provides sophisticated BPM tools for small, medium, and large enterprises. For more information about the vendor and its pricing policy, click here https://www.bpmonline.com/sales/price
What BPM prices include
Companies want to have a greater control and visibility over the core processes, get rid of low manual work and reduce operational costs. To achieve these goals, organizations need a BPM system that will offer enhanced flexibility and fast deployment. But heavy-duty BPM software tools typically offer redundant application features that customers will hardly ever use though will have to pay for them.
Nowadays, enterprises of different sizes prefer customizable, cloud-based BPM solutions that will not require any IT knowledge for deployment and usage. Online business process management is designed for easy processing, greater transparency, real-time process tracking, and improved collaboration.
In other words, they encompass the same functionality that on-premise BPM packages do, with the only difference that BPM prices for cloud-based programs are significantly lower, varying from $25 to $50 per user/month. Another advantage of cloud BPM tools is that they can be used at an enterprise level, regardless of its type, size and the number of users.
The advanced online BPM software like bpm’online delivers a great flexibility in designing business process applications, crystal-clear visibility on the business performance, insightful reports and extensive analytics capabilities to improve the effectiveness of all business processes. A cloud BPM system is very customizable with its design, and unlike traditional BPM suites, it never suffers from a so-called feature creep.
So, what features are included in BPM prices?
Business process designer
The designer allows for business process creation, simulation, implementation, monitoring, and improvement. With the help of various preconfigured elements, users can determine activities for any process in an intuitive, drag-and-drop manner and manage the process stages without any involvement of the IT-staff. The business process designer, integrated into a smart BPM platform performs such important tasks:
- Replacing manual procedures;
- Establishing control over business-critical processes;
- Managing multiple scenarios and exceptions within workflows;
- Providing 360-degree process visualization.
Business rules are the driving force, which differentiate one business from another. The rules can be seen practically everywhere across a company: in documents, manual efforts, even in people’s heads. For example, a bank denies a loan request if a customer has an annual income less than $10,000. This is one of the examples of business rules.
Powerful BPM software captures the rules from different business operations and stores them in a central repository. When mapping a process, stakeholders can extract these rules from the repository to create flexible business workflows that will be able to fully meet all business objectives and provide with regulatory compliance.
Moreover, it is possible to modify the rules within a process without any help from IT-specialists. Business rule management embedded into a BPM suite gives enterprises an ability to anticipate and respond to the market conditions quickly and efficiently.
Reports and analytics
Though BPM prices suggested by the bpm’online developer are fairly low (not more than $50 a month as was mentioned above), monitoring, analytic, and reporting features of their BPM systems are really extensive.
The solution provides for keeping track of any process KPIs including process duration, execution time, value achieved, and so on, based on multiple variables like participants, departments, product lines, and many others. The obtained data is stored in a process log and can be easily presented in customizable dashboards and reports. With such an effective analytic tool, the employees can identify and handle all possible bottlenecks and inefficiencies in any business process more accurately.
An essential component, which is included into BPM prices is social collaboration tools that enables employees to communicate and share processes-related information more easily and effectively. The features are:
- Live chat
- Questions and answers
- Calls and email
- Video conferences
- Notifications and reminders
- Corporate calendar
Additional features that may influence BPM prices
An advanced BPM package goes beyond this standard functionality and offers a great number of additional capabilities, such as:
- Customer relationship management
- Lead and opportunity management
- Sales pipeline
- Project and task management
- Case management
- Big data management
- Contract management
- Recourse management
- Risk management
- Supply chain management
Obviously, BPM prices relate to the functionality of business process management software. The more functions you want – the more you will pay. So before asking yourself how much it will cost, try to focus first on the specifics that you are looking for in a BPM system.